Responsible Gaming at 96ok

Our Approach

Gaming Is Entertainment — Keep It That Way

At 96ok, responsible gaming is not an afterthought — it is built into the foundation of how we operate. We believe that every player in Bangladesh deserves a safe, fair, and genuinely enjoyable experience. That means giving you real control over how much you spend, how long you play, and when you need to step back. Our platform is designed so that the tools to manage your gameplay are always within easy reach, not buried in settings you never visit.

Gambling involves real money and real risk. While the vast majority of 96ok players enjoy our cricket betting, live casino, slots, and fishing games purely as entertainment, we acknowledge that for a small number of people gambling can become a problem. This page explains the tools available to you, the signs to watch for, and exactly how to get help — from 96ok or from independent support services.

Tools Available

Your Responsible Gaming Toolkit

96ok provides a suite of responsible gaming features that you can activate at any time from your account. These tools are free, instant to apply, and give you meaningful control over your gaming behaviour. You do not need to explain or justify your reason for using them — they are there for you whenever you need them.

To activate any of these tools, go to Account Settings inside the 96ok platform or contact our support team. Reductions to deposit limits take effect immediately. Increases to limits may have a short cooling-off period before they apply, giving you time to reconsider.

Warning Signs

Recognising When Gambling May Become a Problem

Problem gambling rarely announces itself suddenly. It tends to develop gradually, and many players do not recognise the signs until they have already caused significant harm. The following indicators do not mean you definitely have a gambling problem, but they are worth reflecting on honestly.

• ⚠️Gambling with money set aside for rent, food, bills, or other essential expenses.
• ⚠️Chasing losses by continuing to bet after significant losses in an attempt to win the money back.
• ⚠️Lying to family, friends, or colleagues about how much time or money you spend gambling.
• ⚠️Feeling restless, irritable, or anxious when you try to reduce or stop gambling.
• ⚠️Neglecting work, studies, family responsibilities, or personal health because of gambling.
• ⚠️Borrowing money or selling possessions to fund gambling activity.

Our Commitment

How 96ok Supports Responsible Gaming

96ok's commitment to responsible gaming goes beyond providing tools. We have built safeguards into the core of our platform, trained our support team to recognise and respond to problem gambling indicators, and established a clear process for players who need help. Here is what we do and how we do it.

Healthy Habits

Tips for Keeping Gambling Fun and Under Control

The overwhelming majority of 96ok players treat gaming as one leisure activity among many. These simple habits help keep it that way and are worth adopting whether or not you currently have any concerns about your gambling.

• ✔️Set a fixed budget before you start playing each session and stick to it regardless of outcome.
• ✔️Treat any winnings as a bonus, not as guaranteed income you were expecting to receive.
• ✔️Take regular breaks during gaming sessions — step away from the screen every 30 to 45 minutes.
• ✔️Do not gamble when you are tired, stressed, emotionally upset, or under the influence of alcohol.
• ✔️Balance gaming with other hobbies, social activities, and time spent with family and friends.

Age Policy

Protecting Young People From Gambling

If you are a parent or guardian and believe that a person under 21 in your household has accessed 96ok, please contact our support team immediately at [email protected]. We will investigate and take appropriate action, including account suspension and data removal where legally permissible.

We also strongly recommend that parents and guardians use parental control software on shared devices to prevent accidental or intentional access to gambling platforms. Keeping devices password-protected and monitoring browsing history are practical first steps that can make a significant difference.

Get Support

You Are Not Alone — Help Is Always Available

If you feel that gambling is no longer fun and has started to affect your finances, your relationships, or your mental health, please reach out for help. There is no shame in asking for support — it is the most important step you can take. The following resources are available to you.